Shipping Policy
At S R Steel Enterprises, we are dedicated to providing you with a smooth and efficient shipping experience. Below is our Shipping Policy, which outlines the terms and conditions related to shipping our products.
- Shipping Methods and Costs
1.1. Shipping Methods: We offer various shipping methods to meet your needs. The available options will be displayed at checkout.
1.2. Shipping Costs: Shipping costs are calculated based on the delivery location, weight, and dimensions of your order. The total shipping cost will be shown at checkout before you confirm your purchase.
- Processing Time
2.1. Order Processing: Orders are typically processed within [1-3] business days. Orders placed on weekends or holidays will be processed on the next business day.
2.2. Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information (if applicable).
- Delivery Time
3.1. Estimated Delivery Time: Delivery times vary based on your location and the shipping method selected. Estimated delivery times are provided at checkout and are based on business days.
3.2. Delays: While we strive to meet estimated delivery times, we are not responsible for delays caused by external factors such as weather, shipping carrier issues, or customs processing.
- Shipping Address
4.1. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
4.2. Address Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that address changes can be accommodated once the order is in process.
- International Shipping
5.1. Availability: We offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated and provided at checkout.
5.2. Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and other fees. These charges are the responsibility of the recipient and are not included in the shipping cost.
- Shipping Issues
6.1. Missing or Lost Packages: If you believe your package is missing or has not been delivered, please contact us immediately. We will work with the shipping carrier to resolve the issue.
6.2. Damaged Packages: If you receive a damaged package, please take photos of the damage and contact us within [7] days of receipt. We will assist with filing a claim and arranging a replacement or refund if necessary.
- Returns and Exchanges
7.1. Return Shipping: If you wish to return an item, please refer to our Returns Policy for detailed information on how to initiate a return and any applicable return shipping costs.
7.2. Exchanges: Exchanges are subject to product availability and may require returning the original item before a replacement is shipped.
- Contact Us
8.1. Questions: If you have any questions about shipping or need assistance with your order, please contact us at:
S R Steel Enterprises
[Address : Shop no. 1, Khasra no. 9/20, Jawahar Nagar, Industrial Area Near Delhi]
[E-Mail : srsteelenterprises2017@gmail.com]
[Phone Number :+91-8800293030, +91-9718465191,]
Thank you for shopping with S R Steel Enterprises. We appreciate your business and are committed to providing you with the best shipping experience possible.
